Privacy Policy

1. Introduction

Homidish ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Personal Information:

• Account Information: Full name, email address, mobile number
• Residence Information: Condo community name, unit number
• Profile Information: Profile photo, bio (optional for cooks)
• Payment Information: Handled directly between users (not stored by us)

Usage Information:

• Meals posted, orders placed, reviews given
• Messages and communications within the platform
• Device information, IP address, browser type
• Usage patterns and preferences

Content You Provide:

• Meal photos and descriptions
• Reviews and ratings
• Messages to other users

3. How We Use Your Information

We use your information to:

• Facilitate Transactions: Connect cooks and buyers, manage orders
• Enable Communication: Allow direct messaging between users
• Verify Community Membership: Ensure users are from the same condo
• Display Contact Information: Share cook's mobile, email, and unit with buyers
• Improve Services: Analyze usage patterns and enhance user experience
• Send Notifications: Order updates, new messages, platform announcements
• Maintain Safety: Monitor for inappropriate behavior, resolve disputes
• Comply with Legal Obligations: Respond to legal requests when required

4. Information Sharing

Within Your Community:

When you place or accept an order, the following information is shared between cook and buyer:

• Full name
• Mobile number
• Email address
• Unit number
• Profile photo (if provided)

We DO NOT Share Your Information With:

• Third-party advertisers
• Data brokers
• Users outside your condo community

Exceptions:

• When required by law or legal process
• To protect rights, property, or safety of Homidish or users
• With your explicit consent
• Service providers who help operate our platform (under strict confidentiality)

5. Data Security

We implement security measures to protect your information:

• Encrypted data transmission (HTTPS/SSL)
• Secure authentication systems
• Regular security assessments
• Access controls and monitoring

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Your Rights & Choices

You have the right to:

• Access: Request a copy of your personal data
• Update: Edit your profile information at any time
• Delete: Request deletion of your account and data
• Opt-out: Unsubscribe from promotional emails (transactional emails may continue)
• Object: Object to certain data processing activities

To exercise these rights, contact us at:privacy@homidish.com

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for legal compliance, dispute resolution, and to prevent abuse (typically 30-90 days).

8. Children's Privacy

Homidish is not intended for children under 18. We do not knowingly collect information from children. If you are a parent and believe your child has provided us information, please contact us.

9. Cookies & Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze platform usage
• Improve performance

You can control cookies through your browser settings, but this may affect platform functionality.

10. Third-Party Services

Our platform may contain links to third-party websites or integrate with external services (e.g., payment gateways, maps). We are not responsible for their privacy practices. Please review their privacy policies.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside Malaysia. By using Homidish, you consent to such transfers. We ensure appropriate safeguards are in place.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or platform notification. Continued use after changes constitutes acceptance.

13. Contact Us

For privacy-related questions or concerns, please contact: